Read the request
Pull the requirements out of an emailed request for quote and its attachments, and list anything missing or unclear.
What AI could run / manufacturing paperwork
Quotes, order confirmations and supplier follow-ups take time that estimators and office staff would rather spend elsewhere. Connected AI agents can prepare these drafts inside the systems a business already uses. A named person reviews and signs off each one, in line with the Australian Government's guidance on keeping people in control of AI.
Discuss your businessPotential implementation areas
Pull the requirements out of an emailed request for quote and its attachments, and list anything missing or unclear.
Check the requirements against the price list and capacity notes you keep, then draft the quote, order confirmation and supplier follow-ups for review.
Log what was drafted, which tool drafted it, who signed it off and when, in the system where you already keep job records.
Example / not a live deployment
Illustrative example
Request arrives → Business sets what the agent can see → Agent prepares drafts → Estimator reviews and adjusts → Estimator signs off → Record kept
Nothing goes to a customer or supplier until a named person has reviewed it. Price, margin and delivery dates stay with the estimator.
What the rules say
A person should oversee an AI system in a way that matches how much autonomy it has and how high the stakes are. That can mean automated monitoring for low-stakes uses and mandatory human review for high-stakes decisions.
Guidance for AI adoption: foundations, Practice 6A good way to start with an AI agent is draft-only or read-only access. The agent prepares work or suggests next steps before it is allowed to change records, send messages or place orders.
Understanding and using agentic AI (October 2026), page 14Before turning an agent on, check four things: what it can access, which people review or stop its actions, whether you can see what it did, and how to stop it.
Understanding and using agentic AI (October 2026), pages 15 and 16Consider cyber security, privacy, legal or technical advice before an agent can access or act on items such as orders, invoices and emails. Stronger checks may be needed where agents deal with customers or suppliers.
Understanding and using agentic AI (October 2026), page 15Keep a record of what an agent can access, who authorised a change and when, and make someone responsible for how each agent performs.
Understanding and using agentic AI (October 2026), page 18Data governance for AI should cover rights over the data used, including confidentiality and contractual rights.
Guidance for AI adoption: implementation guidance, item 5.4.1The ACCC says information a business gives about its products or services, including prices and a quotation, must be accurate, truthful and based on reasonable grounds. It lists false claims about when goods may be supplied, including delivery estimates, among the things to avoid.
ACCC, False or misleading claimsThis page summarises published guidance and is not legal advice. It does not say that any regulator has reviewed Numaya. Read the sources and take your own advice on your obligations.
Questions manufacturers ask
We did not find one in the sources we read. The Government's AI guidance is general, and its page on AI and Australian law lists existing laws, including the Australian Consumer Law, that can apply when AI produces misleading statements.
The business that sends the quote. The ACCC says a quotation must be accurate and based on reasonable grounds, and that intent makes no difference. The Government's agent guidance also says to decide before you start who reviews outcomes and responds when something goes wrong.
The business decides which tools see them. The Government's guidance asks that data governance for AI cover confidentiality and contractual rights, and that an agent gets only the access its task needs. Check your customer contracts, and ask any vendor where data is stored and whether it is used to train the AI. Names and contact details in requests are personal information, and the OAIC recommends not entering personal information into publicly available generative AI tools.
The ABS reported that 9% of manufacturing businesses used AI in 2024-25, against 12% of all businesses. The survey asked which technologies a business used. It was not designed to measure how much they were used.
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Tell us how your business works today and where you want AI to take on more of the work.
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