Privacy Policy

We collect information you provide directly to us, such as when you fill out a contact form, request a quote, sign up for our newsletter, or communicate with us via email.

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Project details and requirements you share with us
• Payment and billing information when you engage our services
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process transactions and send related information
• Send you technical notices, updates, and administrative messages
• Provide, maintain, and improve our services
• Send you marketing communications (with your consent, and you can opt out at any time)
• Monitor and analyze trends, usage, and activities on our website
• Detect, investigate, and prevent fraudulent or unauthorized activity

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf (hosting, analytics, email delivery) under strict confidentiality agreements
• When required by law, subpoena, or other legal process
• To protect the rights, property, or safety of Numaya AI, our clients, or others
• In connection with a merger, acquisition, or sale of assets, with notice to you

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit (TLS) and at rest, regular security audits, and strict access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings and other tools. We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to deliver relevant advertisements (only with your consent)

Under applicable data protection laws (including the Australian Privacy Act 1988), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “last updated” date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: [email protected]
• Address: Melbourne, VIC, Australia